Terms and conditions
These Terms and Conditions (hereinafter referred to as “Terms and Conditions”), together with the Privacy and Cookie Policy, apply to the loyalty programme of SLA B.V. (hereinafter referred to as “SLA loyalty”).
Participation
By participating in SLA loyalty, you agree to these Terms and Conditions.
In order to enjoy all the benefits of SLA loyalty, such as receiving personal offers, you must register for SLA loyalty. You can do so by downloading the IloveSLA app (hereinafter referred to as the “App”) via the Apple App Store or Google Play. You can also register for SLA loyalty by providing your phone number at one of the restaurants.
To participate in SLA loyalty, you must be a natural person aged 16 or older. If you are under the age of 18, you must have obtained permission from your parent(s) or legal guardian(s) to participate in SLA loyalty. By participating in SLA loyalty, you declare that you have met this requirement.
You guarantee that all information entered in your profile is complete, accurate and up to date. Your profile may only be used by one person.
In order to create your profile, you must at least provide your phone number.
The participant’s personal data and purchases will be stored in a secure database. The personal information you provide to us will be processed in accordance with the applicable privacy laws. You can read more about this in SLA’s Privacy and Cookie Policy.
Your account in the App is non-transferable to another SLA loyalty account and may not be inherited, assigned, resold, or merged with that of another participant.
How SLA loyalty works
You can participate in SLA loyalty by downloading the App or by entering your phone number at the restaurant.
SLA loyalty is based on the principle that you are rewarded for your visits to an SLA location. For each transaction in which the QR code in the App is scanned, or when you provide your phone number at the register, you will receive SLA points. These points can be saved and redeemed for discounts or a free product.
Analysis of purchasing behaviour and personal offers
We combine your personal data and personal information with transaction data and search data. We use this combined data for general and personal analyses of your purchasing behaviour and the purchasing behaviour of others.
Based on the analyses referred to in this article, we may compile targeted personal offers for you. More information about this is included in the Privacy and Cookie Policy.
Monitoring and misuse
SLA reserves the right to monitor participants’ use of SLA loyalty for compliance with these Terms and Conditions.
SLA may refuse, withdraw or cancel the issuance of an SLA loyalty account, in any form and at any time, and remove a participant from SLA loyalty if there are reasonable grounds to believe that:
– misuse is being made of SLA loyalty or an attempt is being made to misuse it;
– there is any breach or attempted breach of these Terms and Conditions;
– there is any conduct in connection with SLA loyalty involving theft, misconduct, offensive behaviour, or the provision of incorrect or misleading information.
Liability
Although SLA strives to exercise the utmost care, it cannot guarantee that the App and/or SLA loyalty will be free from defects or imperfections, including but not limited to incomplete or incorrect information in personal offers or in the products or services.
SLA shall in no way be liable for any unauthorised use by third parties of your SLA loyalty account in the App.
SLA shall not be liable for any damage of any nature whatsoever arising from or related to participation in SLA loyalty. SLA shall furthermore not be liable for any damage of any nature whatsoever related to the use of the App.
Intellectual property
SLA reserves all rights not expressly granted to you. Your use of the App does not result in any transfer of SLA’s intellectual property rights to you. You are granted only a non-transferable, non-exclusive, non-sublicensable, limited licence to use the App.
You acknowledge that all (intellectual property) rights relating to the App, including but not limited to the intellectual property rights relating to the texts, photographs, videos, recipes and software, are vested exclusively in SLA or its licensors.
The App (or parts thereof) may not be reproduced or made public in any manner or form (in whole or in part), unless otherwise provided in these Terms and Conditions and/or unless mandatory law provides otherwise. Furthermore, it is not permitted to:
(i) retrieve and reuse a substantial part of the contents of the App and/or repeatedly and systematically retrieve and reuse non-substantial parts of the contents of the App; and/or
(ii) use any software and/or hardware tools and/or solutions (whether self-managed or provided by third parties) aimed at copying any information made accessible via the App, or to spider, scrape, search or otherwise improperly use the App by means of robots or in any other way.
Amendment and termination by participant
You may terminate your participation in SLA loyalty at any time by unsubscribing from SLA loyalty by sending an email to info@ilovesla.com.
Amendment and termination by SLA
SLA shall at all times have the right to amend or terminate SLA loyalty and/or to amend these Terms and Conditions and the Privacy and Cookie Policy, without being liable in any way to pay damages and/or any other compensation to participants.
SLA will inform you of any significant amendment to or termination of SLA loyalty no later than one (1) month in advance via the email address you provided.
Until the date of termination, personal offers and/or discounts may still be redeemed as usual.
Miscellaneous provisions
These Terms and Conditions and SLA loyalty shall be governed by Dutch law. Any disputes in connection therewith shall be submitted to the competent court in the Netherlands.
Contact
If you have any questions or comments about SLA loyalty, please feel free to contact us by sending an email to info@ilovesla.com.